Age Verification Policy
Why does Reformed Cigars verify my age?
Reformed Cigars is committed to selling premium tobacco products only to customers who meet the legal age requirement in their jurisdiction. Because our products are age-restricted, we use an age verification tool on our Shopify store to help confirm that visitors and customers are of legal age before accessing or purchasing from our website.
Our store uses the NA Age Verification app to display an age verification screen on the website and, when applicable, before checkout. This helps us maintain a responsible shopping experience and support compliance with age-restricted product requirements.
How does the age verification process work?
When visiting our website, you may be asked to confirm that you meet the minimum legal age requirement to view or purchase tobacco products. Depending on the verification settings enabled on our store, this may include confirming your age through a simple age gate, entering your date of birth, checking a confirmation box, or responding to an age-related prompt before continuing.
If you do not meet the required legal age, you should not access the website, create an account, place an order, or purchase any products from Reformed Cigars.
Is the information I provide secure?
Reformed Cigars takes customer privacy seriously. Any information submitted through our website is handled according to our Privacy Policy and the security practices of Shopify and the third-party applications used to operate our store.
The age verification tool is used to help restrict access to age-restricted products and support compliance. Reformed Cigars does not sell customer personal information through the age verification process.
What happens if I cannot verify my age?
If you are unable to complete the age verification process, you may be restricted from accessing certain areas of the website or completing a purchase. If you believe this has happened in error, please contact our customer support team for assistance.
Can customers outside the United States place an order?
Age requirements and tobacco shipping regulations vary by location. Reformed Cigars reserves the right to restrict access, cancel orders, or refuse shipment where tobacco sales or delivery are prohibited or where age verification cannot be reasonably completed.
Customers are responsible for ensuring that they are legally permitted to purchase and receive tobacco products in their location.
Important Notice
By accessing this website or placing an order, you confirm that you are of legal age to purchase tobacco products in your jurisdiction and that the information you provide is accurate. Reformed Cigars reserves the right to cancel any order if age eligibility, shipping eligibility, or legal compliance cannot be confirmed.